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Dunzo security breach exposes users’ phone numbers, email IDs


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Dunzo security breach exposes users’ phone numbers, email IDs

Hyperlocal delivery startup Dunzo announced on Saturday a security breach of one of its databases that has exposed phone numbers and email IDs of its users.Dunzo CTO Mukund Jha wrote in a blog post that initial results of an internal investigation suggests that servers of a third party that Dunzo works with were compromised, and…

Dunzo security breach exposes users' phone numbers, email IDs

Hyperlocal shipping startup Dunzo announced on Saturday a security breach of one of its databases that has exposed cellular phone numbers and email IDs of its customers.

Dunzo CTO Mukund Jha wrote in a blog post that preliminary results of an interior investigation suggests that servers of a third event that Dunzo works with have been compromised, and this contained cellular phone numbers and email addresses of Dunzo customers.

“No cost knowledge admire credit rating card numbers used to be compromised as we don’t store this info on our servers,” Jha said.

The concierge companies and products app, which is backed by Google as one of its traders, has honest recently viewed elevated adoption for its shipping companies and products post Covid-19.

The startup didn’t demonstrate facts of the third-event carrier provider in query and when the breach had occurred.

A spokesperson for Dunzo clarified that the app has an OTP-basically based login machine and hence would now not store any password in its servers. So there is no breach of individual passwords, the spokesperson said.

“We’ve continually taken safety very severely and we’re sorry that this took role. Our group is doing all the things we are able to to be certain that we try this heavenly,” Jha renowned.

Dunzo added that it has taken “all compulsory steps” to resolve the security breach along with securing databases, tightening infrastructure security, updating passwords and receive entry to tokens as a precautionary measure, and shutting all inclined receive entry to ports, amongst others.

Dunzo moreover informed customers to write to them straight away at datasec@dunzo.in for any queries.

Whereas just a few Dunzo customers took to social media to share snapshots of email from the startup about the breach, Dunzo has now not yet suggested to exchange their passwords, as per the verbal exchange.

Niranjan Patil, a cybersecurity real, who shared one such verbal exchange on Twitter, renowned that it used to be “refreshing to uncover an upfront and detailed demonstrate from an Indian exchange on a info breach.”

He moreover liked Dunzo for the intimation to customers.

Cybersecurity real and co-founder of Lucideus Rahul Tyagi said third-event info breaches are one of the crucial topmost concerns for organizations after human-linked info breaches with leakage of individual’s non-public knowledge admire email, username, cellular number etc. turning into very general.


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